Tech Guides
Practical guides to stay safe online: scams, passwords, 2-step verification, shopping and children.
How to spot scam messages
Fake delivery texts, "your account is locked" emails and "Hi Mum" messages all follow the same patterns. Learn the warning signs and what to do.
7 min read · Beginner
Strong passwords made easy
You do not need to memorise dozens of complicated passwords. Three random words and a password manager will keep your accounts far safer with less effort.
7 min read · Beginner
Turn on 2-step verification
A stolen password should not be enough to get into your accounts. 2-step verification adds a second lock, and it only takes a few minutes to switch on.
7 min read · Beginner
Hacked account: what to do now
Strange posts, password reset emails you did not ask for, or friends getting odd messages from you? Calm, step-by-step help to take your account back.
7 min read · Beginner
Safe online shopping
Online shopping is convenient, but fake shops and too-good-to-be-true deals catch people out every day. Simple checks to shop with confidence.
7 min read · Beginner
Protecting children online: a guide for parents
A practical guide for parents and carers: the settings worth switching on, the conversations worth having, and how to adjust as children grow.
8 min read · Beginner
How to back up your files and photos
Phones get lost and laptops fail. A simple, practical backup plan for your photos and documents, using the 3-2-1 rule, with steps for phones and computers.
6 min read · Beginner
Keeping your devices updated: a simple routine
Updates fix the security holes criminals use. A simple monthly routine to keep your phone, computer, router and smart gadgets up to date, and what to do with devices that no longer get updates.
5 min read · Beginner
How to check if your details were in a data breach
Companies get hacked and customer details leak online. Here is how to find out if your email or password was exposed, and exactly what to do next if it was.
6 min read · Beginner
Setting up a new phone safely
A step-by-step checklist for a new phone: screen lock, backups, updates, Find My, privacy settings and how to wipe the old one before you sell or pass it on.
6 min read · Beginner
